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Privacy Policy
Effective Date: 26-06-2025

Welcome to aroyaorganics.com (“Website”, “we”, “us”, “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with Indian law, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”). By accessing or using our Website, you agree to this Privacy Policy.

1. Personal Data We Collect

We may collect the following personal data from you, as permitted by law:

  • Name, address, phone number, email address

  • Payment, order, and transaction details

  • Browsing, device, and IP information

  • Data from cookies, analytics, and third-party tracking technologies

  • Information you provide via forms, reviews, support, etc.

  • Information from third parties or public sources

We do not knowingly collect data from children under 18. If you believe a child has provided us data, contact us for prompt deletion.

2. Purposes for Processing Your Data

We may use your data for one or more of the following purposes:

  • Processing and fulfilling your orders and payments

  • Verifying your identity or eligibility for offers

  • Improving and personalizing our Website, products, and services

  • Sending marketing or promotional communications (with opt-out)

  • Conducting analytics, research, and service development

  • Complying with applicable law, protecting our legal interests, or enforcing our Terms

  • Any other lawful business purpose as permitted under the DPDP Act

3. Legal Basis for Processing

We process your data as necessary for contractual obligations (fulfilling orders), our legitimate business interests (improvement, analytics, fraud prevention), compliance with law, and/or with your consent (where required, such as marketing communications).

4. Data Sharing and Disclosure

We may share your data with:

  • Our group companies, affiliates, business partners, and service providers (including payment processors, shipping, analytics, IT, and marketing partners)

  • Third parties in connection with a business transaction (merger, sale, acquisition, etc.)

  • Government or law enforcement authorities, as required by applicable law

  • Any other party, with your consent or as permitted under Indian law

We do not sell your personal data for profit.

We are not responsible for the privacy practices of third-party websites or services linked from our Website.

5. International Data Transfers

Your personal data may be stored or processed outside India, in compliance with Indian law and any government notifications regarding cross-border data transfers. We take reasonable steps to ensure the security of your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes stated in this Policy, or as required by law (e.g., tax, regulatory, legal obligations), after which it is deleted or anonymized. We may retain minimal necessary backup copies for business continuity, security, or legal purposes.

7. Your Rights under Indian Law

Subject to applicable law, you have the following rights:

  • Access: You may request access to your personal data.

  • Correction: You may request correction or updating of inaccurate or incomplete data.

  • Erasure: You may request deletion of your data, subject to legal or contractual retention obligations.

  • Consent Withdrawal: Where processing is based on consent, you may withdraw consent at any time (does not affect processing before withdrawal).

  • Grievance Redressal: You may raise concerns or complaints with our Grievance Officer.

To exercise your rights, email us at info@aroyaorganics.com.
We may decline certain requests as permitted by law, for example, if the data is required for compliance, fraud prevention, legal defense, or operational needs.

8. Security Measures

We implement reasonable and appropriate technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, no system is completely secure; use of our Website is at your own risk.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to provide, secure, and improve our Website and to personalize your experience. You may manage cookies in your browser settings, but disabling them may affect site functionality.

10. Policy Changes

We may update this Privacy Policy at any time by posting the new version on our Website. Your continued use after any changes constitutes your acceptance of those changes. [If required by law, we will notify you of material changes.]

11. Contact Us

For any questions, requests, or complaints about this Privacy Policy or our data practices, contact:

By using this Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

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